Zombie Game Tips:

1. Yes, Pastor Bob is supposed to be floating off the floor in the sanctuary!
2. Fling donuts at the doors to open them. If it doesn't open, you may need to step back and try again.
3. At the end of the game when you're told to go clean the chocolate off of you, you must go into the men's bathroom.

Zombies Tech Support:

If suggestions on this page don't work, please email me with DETAILS of the problem and your computer. neil@sundaysoftware.com

If you encounter a problem, please check your system specs and minimums to make sure your hardware is up to snuff. You can do this by clicking START, then RUN, and typing "DXDIAG" to open Windows' DirectX Diagnostics. Click the 'save as text' option and email me that information, or, click the DISPLAY tab and write down the videochip brand/model, videodriver date, and amount of videoram and send it to me. I'll need complete details.

Make sure your video chip is good enough. Some Windows Me -era computers may have inferior video/3d capabilities. See my notes above about DXDIAG to learn more about your system. You can also learn more about videochips/ram at www.sundaysoftware.com/videocard.htm

Make sure your video chip's DRIVER is the latest version from the manufacturer. They update video drivers to solve problems. If your computer is more than 6 months old, odds are they have improved the driver. Go to the computer manufacturer's website and look up your computer in their drivers/download area. This is true EVEN FOR NEW COMPUTERS. It's not uncommon to receive a brand new computer which the manufacturer has ALREADY released a video driver update. Happened to me twice!

Reported Problems and their solutions:

After installation, the game engine ("acknex") crashes or stops working at the opening...

This could be caused by several things.

1) If you have Vista, read the Vista section below.

2)   The game opens with a video clip. It uses the Windows Media Player format (wmv). Crashing could be a sign of not enough video ram on your system. Or it could be that your version of Windows Media Player is way out of date.  Make sure you have a recent version of Media Player loaded on your computer. It's free from www.microsoft.com/windows/mediaplayer

One way to test and see if this really is the wmv videoclip crashing is to try and run the wmv clip APART FROM the game itself. To do this: "Explore" the Zombies files where they have installed on your harddrive (the default location is c:\zombies or c:\program files\zombies).   Locate a file with the extension ".wmv" and double click it. It should run. If not, upgrade your version as Windows Media Player as described above.

When opening the game, it won't open and it gives you an error message...

"3d compatible device not found" ...or some similar message. It means that your computer doesn't have a compatible or modern-enough videocard and you need to install one.

Other things you can do to workaround start up problems:

In XP, right click the Zombies desktop icon, then select "properties" then "compatibility" and set it to "Run as in Windows 98" ...this will tell XP to take things easy.

Pastor Bob is floating 6 feet above the pews in the Sanctuary:

He's supposed to! You can aim the donut flinger UP by either using pageup/pagedown or with your mouse. He will come down once Super Kenz has talked to him.

Windows Vista Notes for Zombies:

If you let the Zombies installer run in Vista -without reading our readme-vista.txt file as instructed- odds are the game won't work in Vista.

Zombies requires several possible Vista tweaks to get it to run in Vista. They are fully documented in the Readme-Vista.txt file located on the Zombies CD. Read and follow those instructions! I have added more notes here....

To find the Readme-Vista.txt file on the CD:

1. Put the Zombies CD in the drive. If it attempts to install, click CANCEL.

2. Click the circular Windows "Start" button on the lower left portion of your Windows screen

3. Click "Computer"

4. RIGHT click the Zombies CD icon and select "EXPLORE"

5. Double click the Readme-Vista.txt file and follow the instructions.

It is really important to follow those instructions TO THE LETTER.

Here's the short version of what's in those instructions for installing and running Zombies in Vista:

a. When you run the setup.exe file, don't let it install to the Program Files folder if you have Vista. Rather, change the default installation directory on the appropriate screen during the installation -to a folder on your Desktop of your own creation. The reason: In Vista, Zombies won't run from the Windows program files folder due to Vista's obsessive security.
b. After you have installed Zombies to that Desktop folder, right click the Desktop Icon for Zombies that was installed  and select "properties" then "compatibility" and set it to "Run as in XP" to get Vista to chill-out. (you may also have to do this for the Start-Zombies.bat file in that folder.
c. You may also have to turn OFF Vista's annoying UAC's (user acct controls) to stop those annoying pop ups from interfering with Zombies start up. Turn them off in the Windows Control Panel's User Acct options. 

Other Tweaks to get Zombies running in Vista...

I recently installed Zombies on a brand new Vista Home Premium laptop and followed the instructions in the README file on the CD, and it still didn't run. Tried everything. Now... my laptop hard drive just happens to be partitioned into a "C" drive and a "D" drive. The C is for the operating system and main files, and the D drive part of the hard drive is labelled as "Data". I don't like that, but that's the way it came.  Not all hard drives come with "partitions" and generally speaking, I think partitions are annoying. And please note that most "D" drives are the label given to the DVD/CD drive. Not so on my laptop.  Realizing that Vista applies different security protocols to different parts of the system, I copied the entire Zombies folder from my Desktop (where I had installed it -per the readme file instructions) to the "D" partition on my laptop's hard drive. And guess what, Zombies started up fine from the D partition of the drive.  I didn't even need to "run as administrator" or set the compatibility option to "run as xp".  Who knows why. But Zombies worked from my "D" partition and not from the C side of my hard drive.   

I also uninstalled the Norton 360 security suite which came with the laptop. It was sticking it's tendrils into everything, and I don't trust that it's not blocking some functions from running, such that a game might want to call. I prefer to run AVG antivirus/malware program --the free edition, and let Windows Defender take care of other security needs.

Bottom line: get used to trying various tweaks with Vista.

The Story Behind the Zombies CD

I hope this game will begin to answer their complaints and give you plenty of opportunity to discuss "answers" to their important questions.

See my Zombies Study Guide for a list of all the verses and narrations used in the game. It will help you carry on the discussion after the game is over.