Shipping
charges are non-refundable and shipping times are not
guaranteed.
Software can be returned for
exchange or refund per our return policy stated at
www.sundaysoftware.com/pricing.htm
Express Charges for the Continental US:
Qty of '1' item =
$22
Qty of '2' '3' or '4' items =
$24.50 Qty 5, 6, or 7 items =
$27
Qty 8+ =$32 Qty 11-15 items =$36
16+ items expressed may incur additional charges determined by
weight.
Express Shipments to Hawaii, Alaska,
Canada,
and some outlying
islands and some distant locations in Canada may incur
additional express costs as determined by the postal
service.
We may contact you VIA EMAIL or
phone
at the time of shipping asking you for the 3
digit code on the back of your CC so that we can charge
your card again for additional postage. In most cases,
the charge is only a few dollars.
We do not guarantee
United States Postal Service Express Delivery Dates.
See
our notes below. Shipping charges are non-refundable.
In-stock items ship
normally within 2 to 3 business days.
Transit time is usually 2 to 3 days in the continental US. Mail into
Canada
can take 4 to 12 days depending on customs and your location. Some
outposts in Canada have been known to take up to 18 days.
We ship via U.S. Mail.
Our email reply to your order will give you an estimated time of
arrival. Backordered items on non-express orders are shipped
no-charge. Returned software shipping charges are almost always non-refundable. Read our return policy
here.
To help us serve you better, please include a "need by" date in the Special
Instructions field of the online order form if you know the lesson date
you need the software for. We recommend you select Express Shipping
if your "need by" date is within 4 business days.
Late August and early September
is our busiest time of the year. It
can take up to 10 days from the time you order to the date of
delivery. Even Express orders during busy times of the year can take an extra day or two to
process.
