Disclaimer: All unsolvable technical problems are the result of a secret Methodist revenge-plot for not including John Wesley on this CD. In our defense, Cal is allergic to horses and John refused to be animated without his trusty steed.

For tips on using Cal & Marty CD, including how to use the Verse Editor, go to www.sundaysoftware.com/luther-calvin/tips.htm
 

If Cal and/or Marty's heads look like something after an inquisition, are SCRAMBLED, are entirely black, don't appear, look cut off, or just ain't working right.... then consider these solutions:

1) There's a file in the Cal & Marty folder (where you installed the game) called "rendering.exe".  Navigate to it on your computer and execute it (double click it). Trip either the "software" or "hardware" selection and see if Cal and Marty runs right now.  Rendering.exe changes the way Cal and Marty work with your graphics. Interestingly, this problem can affect old computers (Windows 98), as well as new (I had to run it on my Vista laptop), though many Presbyterians and French Huguenots rarely have this problem. Rendering.exe doesn't reform your computer; it only applies correction to a file.  John Calvin reminds you to run this patch while in the administrator mode otherwise you won't have permission to do it, or may need to do it each time you start the program.

2) A second possibility if you have a computer made in the time of Zwingli, is that you need to update your DirectX control. This is a file that comes with your Windows system. Cal and Marty need at least Dx version 7.0 (circa 1998). We've put version 8.1 in a file on your Cal & Marty CD (but if you have XP you already have a newer version.) Explore the CD's files, open the folder with the DirectX installer in it and execute the installation. Really easy. It wouldn't hurt performance on your machine to update DirectX control even if you're not having trouble with it. 8.1 is backwards compatible with all earlier versions.

(Actually another possibility is that you're trying to run the CD on something under 4mb of RAM on your videocard. What would Marty do? Get a newer computer!)

3) A third possibility is that a group of Lutherans has secretly defaced Calvin's image on your computer. Open your Control Panel and select "Remove all Lutherans" from your harddrive.

Part of Cal or Marty's picture is cut off, sort of like the one seen here to the right>>

Follow step number 1 above and download the new exe.
Another possibility is that your computer was once owned by Michael Servetus whom Calvin had executed.
Sometimes a small part of Marty's picture doesn't fill the frame. This is because Marty was on a weight-loss program when we recorded him.

Cal is moving his lips out of sync -or slowly at the opening and in the History section, but is fine elsewhere.

That's because these are the largest "bio" files in the program and your videocard RAM isn't adequate. Yes, your videocard has RAM on it. 4mb is a "minimum" 8 is better. Try this: make sure the "Colors" in your Display Resolution setting (Control Panel | Display) is set to 16 bit- HIGH color, not TRUE color. True steals some of your videoram. Try this too: Make sure your screen resolution is at 800x600.

Another possibility is that nobody can understand what John Calvin is saying anyway. Maybe that's why he wrote the magnum opus Institutes of Christian Religion.

Buttons and/or Words seem to display partially blacked-out

You are trying to run the program without enough ram on your videocard. Your videocard can't paint the screen properly. Solution #1: Get an 8 mb or higher videocard. Solution #2: Nail your circa '95 PC to your pastor's door.

Verse FREEZES during Scrambling

Shorten your verse length by a couple of words. Apparently on SOME videocard/drivers/PCs, a long verse bumps into something in the display window and "that's that" as they say in Geneva. (We've only found this to be a problem with one Windows XP PRO user. If it happens to you, let us know.)

Cal's Head Moves and Speaks for a while without Sound at Opening and Main Screen

This was reported by one XP Pro user. They updated their version of XP Pro with "Service Pack 1" from Microsoft's website and this took care of the problem. Something probably in the way XP Pro was mangling the video driver.

Your Verse Editor crashes, freezes, or gives you a BUFFER error message in the Editor.

This happens only in the original version of the CD. If you have these problems download the free update. It's a 4.6 mb file. Copy to a CD and install on the computer where Cal and Marty resides. Caution: Do this ONLY if your calandmarty.exe file in c:\programs\calandmarty is dated BEFORE 6/9/02.

Which version do you have?
To be sure, use Windows explorer and example the "date" of the calandmarty.exe file at c:\programs\calandmarty

Animations still running funky or not appearing right, or Program Freezing

If you have enough ram, videoram, at least Win 98se, and 200mhz processor or higher, and your program still freezes, wow, then I'm guessing it's probably an Anabaptist or Hussite plot.

Here's the Anti-Hussite Remedy: Go to your C drive, open up Programs and Cal and Marty folder. (see graphic to right for what the screen will look like). Look for an executable file named "rendering.exe" and double click it. Select the 'other' rendering option which will appear and run the program again to see if it is cured. This graphic rendering option is explained onscreen when you execute rendering.exe. It has to do with how the processor and your video driver talk to each other.

If you can't find 'rendering.exe' on your C drive in the Cal and Marty folder, then it means your Cal & Marty CD is an unrepentant version 1.0 made before July 1, 2002 and doesn't have that rendering option file. You need to download Calfix.exe.

Can't see the Menu Buttons or Calvin's head on right side of screen

You need to set your screen resolution to 800x600. It's probably set to 640x480 right now and is therefore cutting off about 1/3 of the program's menu. The other possibility is that you have our "Vatican Edition" which cuts off their heads automatically.

You get this error message:  "Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program File\Cal and Marty\CalandMarty.exe abnormal program termination"

The customer who reported error this found that somehow the verse they had created had become corrupt and the program would terminate as they were trying to edit it or use the verse. Solution: Save created verses to another folder for safekeeping, then delete the entire program using Add/Remove programs. Then check to see if c:\Program File\Cal and Marty folder is gone from your harddrive. Reinstall the program.

339 Runtime Error on Windows XP

If you install and run Cal & Marty from the main "ADMIN" user account the program installs and runs fine. If you switch to a limited account on the same machine to keep the kids out of your Windows files, you will get the 339 runtime error about an ocx file even though all program files seem installed. If you install the program from the limited account, you get the same problem. However, if you upgrade the limited account to admin, install the program and switch the account back to limited, it works fine. It's some sort of registration issue with Win XP and the ocx file. So either run Cal & Marty only from the admin account, or install/switch as mentioned in the bold text. (Thanks to Techie Tim Marino who worked out this solution at his church).

WAVE32.OCX Error Message in Vista and Windows 7

If you get a "wave32 error" msg when starting up the game, you need to uninstall the game (using either the Windows uninstall program feature, or by putting the original CD in the drive and running the Installshield setup program and accessing the REMOVE feature).  Then, you need to RE-INSTALL the game, but this time, CHANGE the default destination directory (c:\programs86x) to the root directory --creating a new folder in that directory of your own naming, such as: C:\CAL  (or c:\marty if you're a Lutheran).  Then continue on with the installation making sure the game installs into your new folder in the root directory. SEE GRAPHIC HERE FOR HELP.

Runtime Error 53

A customer who's computer didn't have a soundcard (!) reported this error. When they installed soundcards and sound drivers, no more error.

How Can You Make the Game Appear Bigger on the Screen?

Due to the drag and drop nature of the game, Cal and Marty has a fixed screen size. Your only option is to reduce your display resolution to as close to 800x600 as you can. This will make the game fill up more of your screen.

VISTA
Cal and Marty love all sinners, including Vista. You may have to use the "rendering.exe" file to correct this sinner, however. See the tech note at the top of this page. If you encounter other unrepentant Vista sins, try this: RIGHT click the Cal and Marty smiley face desktop icon and select "run as administrator." If that doesn't help, RIGHT click Mr. Smiley again and select Properties, then "Compatibility" and select "run as XP" to get Vista to take it easy with these old guys.

If you have a problem that doesn't appear here or have no clue how to enact these solutions .... email neil@sundaysoftware.com