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Let's Talk Support Page
The technical notes on this
page help with both
the Full version and Trial version.
Let's Talk uses a little known but
powerful part of the Microsoft Windows operating system call "the Speech
Application" (SAPI for short).
It comes pre-installed in Windows, but some older computers may have uninstalled
it at some point. We've included a copy of it on the Let's Talk CD. Microsoft
put out two versions of it, and Let's Talk uses the more popular 'version 4' so
read our tech notes below with that in mind.
| Additional Notes:
How can I delete lessons?
Open the c:\programs\Lets-talk\Lessons folder on your computer
and manually delete them.
Help! My computer
no voices! ...or only has one
two or three voices to choose from.
Download additional SAPI 4.0 text to speech "voices" from
www.bytecool.com/voices.htm. Click the "free text to speech
engines" "Mary, Mike, Sam and More" for Sapi4.0. The American
English voices download for Sapi4 are also good to go. You can
also do a websearch for msttsl.exe file. Msttsl stands for the
Microsoft text to speech voices which are available to freely
install on your computer. You could also reinstall them from
your Windows disc.
View more lesson ideas for Let's Talk |
TECHNICAL REQUIREMENTS:
Windows 98/Me/XP/Vista/Windows7,
Minimum: 500mhz, 96mb Ram, 8 mb videoram or higher.
Old computers may need
to install one of two files that comprise the Microsoft Speech application.
See notes below.
Some of the
"voice" & "speech application" issues seen with older computers seem to
have disappeared in Vista and Windows 7. Apparently Microsoft has
improved the speech application and made it quite robust.
Problem:
Playback of Lesson stops.
Continue Button doesn't appear on first screen. Or... Some Content
doesn't appear, or doesn't save.
Solutions:
Update:
This seems to happen if you type in the 'intro' line field on the first
screen, and then go back and edit that line. Solution: Fully
delete the text in the intro line field before editing in new text. Or,
put text into that field and leave it alone! (fix coming)
1)
Shorten the amount of text you have in the saved lesson. For some
reason on some computers, too much text in any of the fields you fill in
will cause the program not to work or cause the continue button NOT to
appear.
Also...
typing odd characters
and including too many spaces into your lesson text can throw off
how the program
interprets your XML-stored lesson text. Texts to avoid:
quotes
"
--and >
and <
and <>
--as these are part of
the XML code texts. **If you type a lesson that seems 'whacked' or
won't run after you save it, but thought it was a work of genius
and are upset because you think you've "lost" all the text....then do
this: Use My Computer or Windows Explorer (same thing) to navigate to c:\programs\lets-talk
and open the Lessons folder. There you'll see your lesson
"lessonname.xml" file. You can print it out to save
your treatise, or RIGHT click it and
select "open with notepad." Then edit your text
and save it back to that folder. Do not
delete any of the XML tags bracketed by < and >. You
also want to avoid characters such as "?" in the title. Weird. IF you
have a lesson that fails to save or open, go into the Lessons folder
through Windows Explorer and correct the XML file. (You can have two
identical computers, and one will get the error and one won't. Don't
know why.)
2)
You may have created a lesson, then
attempted to re-edit it without clicking the SAVE button. Always
remember to click the SAVE button found on the fourth and final page
of the Lesson Builder screen BEFORE attempting to replay a lesson.
3)
So
far we've had two customers with DELL computers report that the
"continue" button just won't appear after the Lesson Introduction they
created.
Please email us if this problem
applies to you and tell us what brand of computer you have and which
operating system it is running.
4)
If all else
fails, do this: Exit out of Let's Talk, and restart it. It only takes a
moment, and has been known to get rid of problems.
If you still have problems with
saving/continuing... You might also change the
Let's Talk startup icon's compatibility properties to "run as a
Windows 98" program. This causes XP to run the program in a
"gentle" mode and can solve some problems.
5)
Make sure you're
running Let's Talk under the Admin login with full rights, and
NOT under a Limited User sub-account. Let's Talk needs to 'save' it's
files to your harddrive and the Limited account won't let it do that.
Problem:
Can't SAVE a lesson file you've
created.
Solution: In XP make sure you are
logged in as a user with full admin privileges so the program can
save your file to the harddrive. Also... make sure you haven't put any
"characters" in the lesson title (such as "~" or "?"). The XML based
editor may read it wrong.
Problem:
One of the following error messages
appears on your computer during installation or use of Let's Talk
-
Tv_enua.dll error No
voices installed
-
Sapi4 not installed No Speech
Engine Installed
-
"Macromedia
Projector has encountered a problem and must close."
-
Or
simply...the program starts up, gets past the opening screen and crashed or closes.
INFO & Solution:
You need
to install the Microsoft Speech Application that runs the 'voices'
in Let's Talk. Follow steps 1 and 2 below...
Let's Talk
utilizes a specialized portion of the Windows known as the Microsoft Speech
Application. It's called
"Sapi" and "spchapi" for short.
"Sapi" has two parts
to install:
1)
The first
part, Sapi 4, is the Speech Engine itself that contains the voices.
Install it from the CD.
If
you have the Full
Version
of Let's Talk CD, we have put a copy of Sapi4.0 in a folder on
the CD. Use Windows Explorer to locate it in the Sapi_installers
folder on the CD. Double
click Sapi4_install.exe to install it.
((Note: If
you have the
Trial
Version
of Let's Talk CD, download Sapi
4.0 from here and unzip it to your Desktop, then install it.
5mb download))
2)
The second part
of the Speech Engine is called spchapi.exe ("api" meaning "application").
It tells the speech engine how to run with certain applications such as Let's
Talk. Install it from the folder on the CD.
If
you have the Full
Version
of Let's Talk CD, we have put a copy of spchapi.exe in the
Sapi_installers folder on the CD. It is labeled "sapi5_install." (Mea
culpa note: We misnamed it on the CD! It should have been
labelled "spchapi.exe", but we instead labelled it
sapi5_install).
Use Windows Explorer to locate it on your Let's Talk CD. Double-click Sapi5_install.exe
to install it on your computer.
((Note: If
you have the
Trial
Version
of Let's Talk CD, download
spchapi.zip
here as a zip file. Double click it to unzip it to your Desktop,
then double click spchapi.exe to install it. 800kb download -
small))
Ok....what if
you're still getting the error messages, now what?
SECOND
POSSIBLE SOLUTION --IF solution #1 doesn't work and you have XP:
If installing the two files above in solution #1 does not correct
the problem follow
these instructions:
Problem: A couple of Let's Talk customers with
Windows XP,
report that installing the two mentioned parts of the Microsoft Speech engine
still didn't solve their problem. After
some investigation, we have discovered that another program already installed on
their computer had mis-registered part of the speech application in the Windows
registry. (Can happen if you install an odd internet plug-in, or piece of kids
software).
Solution: We have been able to
recreate the problem and solve it using the following registry edit. It is
possible that this problem could affect Windows Me or W98, but we have not had
this particular problem reported on those older operating systems. The good news
is that this registry edit has solved the problem on each XP computer which
couldn't run Let's Talk. The following should only be done by someone with good eyesight
and a steady hand, who can read and follow instructions
well and
work carefully!
Symptoms:
When you open Let's Talk you get an error message
something like "Macromedia
Projector has caused an error and must shut down."
or
"This program has performed and illegal operation and will be
shut down"
and when you
click on the
Details
button on the error message, you
get this further information:
"Let's Talk has caused an Invalid Page Fault in
TV_ENUA.dll"
You may also get the message:
Unable to find Speech
Cause:
There is a version conflict between the tv_enua.dll file used by
Sapi 4 and another speech engine installed on the PC.
Resolution**
-
Open the Windows Start
menu and select
Run.
-
Type
regedit
into the box and click
OK.
-
Click on the + next to
HKEY_LOCAL_MACHINE
to expand the list.
-
Click on the + next to
Software
to expand it.
-
Click on the + next to
Voice
to expand it.
-
Click on the + next to
Text
to Speech,
where there is a folder called
Engine.
-
Single left
click
on the
Engine
folder to highlight it and view all of the installed speech
engines on the right of the window.
-
Single
right
click
on
MSTTSSyn*
file found
on the right-hand side of the window.
(*if
you don't see this msttssyn file,
then right click the other files you may see listed in this
Engine folder and select 'delete' to unregister them as
well. If deleting the registry note for msttssyn doesn't
solve your problem, delete the other files listed in the
Engine folder. You won't be able to delete the "Default"
entry -which is ok.)
-
Select
Delete
from the pop-up menu and confirm that you want to delete it
when prompted.
- If there
are other speech engines listed, go ahead and follow the
same delete procedure for them. (you won't be able to delete the default entry, that's ok)
-
Reboot
your computer now and install sapi4 and sapi5 again
from the CD.
Print these instructions
** Note: If you
logged in to Windows XP your user account must have full admin
privileges to perform these actions.
If you have sensitive security
software watching registry edits, you may need to temporarily
disable them to perform this function. This registry edit will not
make any adjustment to any other part of your system. It's safe to
perform.
Another possible solution...
A customer has reported that changing the
"Compatibility Setting" for the Let's Talk startup icon
on their Desktop to make XP run Let's Talk program "as a Windows 98
program" -got rid of a startup error they were experiencing even
after installing Sapi 4 and spchapi (SAPI 5). We think this is
related to the particular VERSION of XP they had. Microsoft
continues to release updates and "fixes" to XP. So if all else
fails, perform this simple switch: RIGHT click Let's
Talk icon on your Desktop (looks like a red megaphone) and select
PROPERTIES. Then select COMPATIBILITY from the properties menu and
check "Run as Windows 98." Apparently this fools something in
some version of XP.
Questions?
Email neil@sundaysoftware.com
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