The
Professor's Life of Christ CD
Technical Troubleshooting Page
provided by Sunday
Software
Life of Christ in Vista...
You must UPDATE your computer's
version of Quicktime to a Vista compatible version. The version on
the LoC CD is not the latest. Go to
www.quicktime.com. It's free.
If your version of Life of Christ CD
does NOT say '3.0' on the label, you will get a "temp" error when
running the program. To solve this, RIGHT click the Life of Christ
startup icon, select Properties, select Compatibility and select "run
as Windows 98". This will help it along. We have one customer
who's Vista computer can't run LoC, but their other Vista computer
can. We strongly suggest you go to your computer manufacturer's
website and download all the latest drivers.
"How do I start Life of Christ?" ...and...
"Program won't startup"
Life of Christ CD doesn't have an autorun or
autoplay feature in Windows. So whether you're
installing it, or attempting to play the CD, you need to click some
icons to get it going.
To install Life of Christ, put
the CD in the drive, Double Click My Computer, and double click the
Setup file. Follow the promopts. Remember: Life of Christ needs
version 2.x of Quicktime to run its stuff. More recent versions of
Quicktime won't help.
In order to run it AFTER you have
installed it, put the CD in the drive, then click START |
Programs | Discovery Interactive to get to the program's startup
icon. It may also install a desktop shortcut for you during
installation.
Life of Christ isn't running
properly or at all. ...or, you get Error messages, and "can't find" or
it won't save data.
First...
look at the label of your CD.
Does it say "Version 3.0"
??
If you are trying
to run the newer Version 3.0
of the CD and are having a technical problems trying to get it to run
on a computer AND YOU ALSO HAD an older version of Life of Christ
installed sometime prior to 2004,
then DO THIS: Completely
uninstall the program from the computer using Windows Add/Remove.
Then reinstall version 3.0. This will solve errors encountered
during start-up of the program which are caused by you trying
to use a new 3.0 CD on a computer where the old version installation
files are still present.
If your CD is NOT Version
3.0, then you have an
earlier version of the program purchased prior to March 2003
from us. It should run just fine in Win98/Me, but will need the XP
patch linked below to make it fully XP compatible.
Second... If you have Windows XP and
an older version of Life of Christ which doesn't say '3.0' on the
label, then you need to download the XP PATCH from our website,
copy it to a CD, and install it where you have installed the
older version of Life of Christ on your XP computer. Go to
http://www.sundaysoftware.com/xst-patch.htm
for the patch and instructions.
If you have an earlier version
of the Life of Christ CD and are experiencing sound drop-out
or a program error in
the Castle, download the patch. The patch not only adjusts the
program to work in XP, but it cures the sound problem. Go to
http://www.sundaysoftware.com/xst-patch.htm
Important Note for those Downloading
the Patch:
If you have older versions of
Life of Christ
and are downloading the patch to enable your older version to
work in XP, please note that your older CD/with patch installed
will only work in XP's "administrator" mode. It will not work if you are in a "user"
account in XP with limited privileges. You will also have to install
Quicktime version 4 or higher to run the updated Life of Christ with the
patch installed. Many of Sunday Software's newer programs already have
Quicktime 4 or higher on the CD, and you probably have already installed
Quicktime on your computer. But there's a chance you may not have
installed a newer version of Quicktime on your computer, so you may also
need Quicktime 4 as well as the patch. They're both free.
Read more here.
If your computer lab
has BOTH older and newer versions of the Life of Christ
CD floating around in it, listen carefully:
If you try to
play a newer version of the CD on a computer where the
older version has been installed, you will get a program
error. The problem is trying to run the newer version using the
old start-up files/icons. You must install the newer version on the
computer to get it to work.
IMPORTANT:
This can get confusing in
labs where you may have two older and two newer computers, and
two older and two new versions of the Life of Christ CD.
To avoid this "multiple versions
in your lab" installation confusion, I make two suggestions:
1. Take a sharpie
and clearly write on the top of the version
3.0 CD "use only on computer #_ with Windows XP." Write
on the older versions "use only on computer #_ with Windows
__."
2. If you think your teachers/kids
won't read your note on the top of the CD, you can do this:
Burn "backup copies"
of all your new version 3.0 CDs, as many as you have older
versions, and then exclusively use your 3.0 CDs and their
backup copies. Archive away the original older versions. Then
using your original 3.0 CDs and their copies, reinstall 3.0 on
every computer, XP and earlier Windows versions. (3.0 will work
on older versions of Windows). If you do not reinstall the new
versions to the old computers, the new version startup icons
won't work. Version 3.0 installs some new start-up routines that
work differently than older versions!
This is not copyright infringement
because Version 3.0 is 99.5% a technical upgrade to get it to
work on XP; ie, it is not a content upgrade. You have the right
to make backup copies of any program, and archive either the
copy or the originals. As long as you're not trying to avoid
paying for the correct number of copies, you are not
infringing the copyright, breaking the law, or otherwise being
a dirty low-down stealer.
If you burn copies of the
program to avoid paying for the correct number of copies (one
per computer) as required by law, you are breaking the 8th Commandment
and teaching Jesus with stolen materials.
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MISC:
I can't get past the registration
screen... Actually, there
is no registration screen for Life of Christ. What you're seeing
is the annoying registration screen for Quicktime (the program
Life of Christ uses to run its
videos). Just click "continue" to get past the registration
process.
"My computer locks up
or I lose audio when I'm in the castle." You have an original version of the
program issued prior to 1998. The developer issued a slightly
updated version to correct the sound driver problem which can
throw you out of the castle. Download the patch. http://www.sundaysoftware.com/xst-patch.htm
If you get a blank screen in castle
and have Vista... make sure you download the latest version of
Quicktime from quicktime.com
"I get a 'Can't find
LOC\...Temp' error message (or something like that). The developer created a "patch"
for Windows XP users. Oddly enough, it solves the sound problem
mentioned above too, and the "Can't find LOC/...Temp"
error not only on XP but on Windows 98/ME. If you experience
sound problems running Life of Christ on XP or earlier versions
of Windows, go to http://www.sundaysoftware.com/xst-patch.htm
for instructions on downloading an XP patch for Life of Christ.
It may just solve your problems.
If the procedures on this page
are confusing to you, print this page and hand it to a techie.
www.sundaysoftware.com
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